Introducing Olivia, your new virtual nurse.
Meet our newest member of staff here to guide you through your personal healthcare needs on demand 24/7, 365 days a year!
As a patient registered at Halesowen Medical Practice, you will be invited to take part in the trial of a new mobile platform with a virtual nurse called the Sensely Mobile Triage App.
Olivia, Sensely’s virtual nurse gathers information by asking questions, as any clinician would in a person-to-person interaction. She will then direct you to the appropriate healthcare or resource including:
- Symptom checker
- Book a GP appointment
- Healthcare information through NHS Choices
- Information about patient services
Interaction with your virtual nurse allows you to be in control and receive fast, easy, personal and confidential access to the highest standards of healthcare.